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  • Errors and bug reports.

    This section is designed for collecting information concerning in-game errors. Before creating a new thread, make sure that it is absolutely necessary. It's possible that someone has already reported the issue you’re struggling with.

    Please, use clear and detailed names for your threads. For instance, it’s better to write “Problem with quest [quest name]” than “Problems with the game” or even “Aaaa!1 Help!”

  • #2
    BUG: When you try to change the name of your mercs they revert back to their original name.

    Comment


    • #3
      Yep, we know, thanks. Already working on it.

      Comment


      • #4
        Error in Mission: Hammer and Anvil. Unable to reach the target zone in the job.

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        • #5
          Originally posted by Fierce View Post
          Error in Mission: Hammer and Anvil. Unable to reach the target zone in the job.

          Please write more detail about it. Is the turn not transferred to the enemy or the game freezes?

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          • #6
            Hi, I wanna say that I absolutely love X-Mercs. It's kept me entertained and I simply can't get enough of it. That's why it pains me to say that I've encountered some fatal crashes!

            Let me explain in more detail. In one occasion, I attempted the "Hunting the Hunter" mission. Everything went fine until I arrived at the marked area. As soon as the walkers popped up, the game crashed.

            So I loaded up the game again, and given the game's ability to auto-save, it got me back in the mission, except I was plunged back at the very beginning. Anyway, I played through, got past the marked area, and then when I got to the imps, the game crashed for the second time.

            I booted up the game and was placed back at the beginning of the mission again... I eventually made it past the walkers, fought through the imps, but as soon as I killed the last imp the game crashed yet again. This time, when I went back into the game (finding myself at the start of the mission), I had no choice but to abort the mission as it was getting nowhere.

            A week ago I attempted the "Wall of Fire" contract mission. At some point during the mission the game crashed. Ever since then, whenever I open the game, it brings me to the briefing screen (where I'm supposed to press the "Start Mission" button) and then immediately crashes. The result is that now I can't play the game at all!

            Please help. I'm happy you devs created X-Mercs, but please do something about the frequent crashing! Thanks!

            Comment


            • #7
              Hi AnonyMOUSE.

              We've got bugs with some of the missions, and they are gonna be fixed soon. But the issue with "Wall of Fire" mission may be something else. Could you please send your ID? There are good chances that we can fix this shortly.

              Comment


              • #8
                Twice I've been on mission where i have already some resources like 23/40. At the end , I have a message telling me I can't carry more and I end up with the same amount instead of having 40/40.

                Is it a known bug , a bug or the way to manage resources ?

                Comment


                • #9
                  Hey, chacha.

                  Could you please elaborate or send a screenshot of your problem? For now there is no such bug that you described.

                  Comment


                  • #10
                    Hello to The Avenger and devs, this is AnonyMOUSE from before. Thanks for replying to my post. I appreciate you going out of your way to want to help me.

                    Unfortunately - and I know this will sound stupid - I lacked the foresight to record down my X-Mercs ID... I can't even get into the game now to retrieve my ID because it keeps crashing before I get the chance to do anything.

                    So right now I'm banking on an update that will pull me out of my endless loop of crashes... Sorry, I'm grateful you're doing your best but it doesn't look like my situation can be helped much now, at least until we get the next update... Thanks though!

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                    • #11
                      Hang on, it's me again. Um... I booted up the game with wifi on and while it still couldn't get me into the game, it did bring me to Game Insight's tech support. I lodged a report about the crashing, and made sure to include my handle (AnonyMOUSE). Maybe by doing that my X-Mercs ID will automatically be embedded into the report, so it might be possible for you guys to find out? I don't know if this will be of any help but I just wanted to let you devs know. At this point, I'm just trying every possible route available to me even if it sounds impossible...

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                      • #12
                        Originally posted by AnonyMOUSE View Post
                        Unfortunately - and I know this will sound stupid - I lacked the foresight to record down my X-Mercs ID... I can't even get into the game now to retrieve my ID because it keeps crashing before I get the chance to do anything.

                        Hey AnonyMOUSE, you can retrieve your ID by tapping Settings, then finding X-Mercs in the list of apps installed - you'll see the UserID there.
                        Send it over and we'll do our best to help you out

                        Comment


                        • #13
                          Whoa you're right, I didn't know that :P Cool!

                          My UserID for X-Mercs is: 56295213a5cd0828f05a38c1

                          Hope this helps. Thanks very much, you guys are awesome!

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                          • #14
                            Originally posted by AnonyMOUSE View Post
                            Hope this helps. Thanks very much, you guys are awesome!
                            Thanks, we're already taking a look at your issue

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                            • #15
                              Thanks! Looking forward to good news XD

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