Announcement

Collapse
No announcement yet.

Cant log into the x-mercs game app

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Cant log into the x-mercs game app

    I tried to log into x-mercs game after resting my pc and a code comes up 00400 and wont let me get in however when i go to the main site on the internet i do not have a problem logging in only in game any ideas i tried to uninstall and reinstall the game threw windows but i am still cant log into my account please help really dont want to start over or quit the game due to this

  • #2
    Hi! Are you playing the Gameroom or Windows 10 version?

    If the first, please try this:

    Hi! Thank you for messaging about the bug, we're working on fixing it, and in the meantime, please try this method:

    1. Go to C:\Users\User\AppData\Local
    2. Find a folder named "gameinsight"
    3. Delete that whole folder
    4. Launch Gameroom, launch X-Mercs
    5. Download any new updates

    This should solve the error

    Comment


    • #3
      I hv been having the same problem since this morning..my ID: Heaven Fly and playing Windows 10 version

      Comment


      • #4
        @The Avenger: When i did those steps above, the whole reset from the beginning..but thankfully my last progress was saved with the ID

        Comment


        • #5
          Originally posted by Heaven Fly View Post
          @The Avenger: When i did those steps above, the whole reset from the beginning..but thankfully my last progress was saved with the ID

          So everything is back to normal and recovery went well?

          Comment


          • #6
            Yeah all is well. Thanks

            Comment

            Working...
            X