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  • Game Won't Install

    I've been playing X-Merc for about 4 - 6 weeks. This morning the game would not load. It would load to the 90% point and then freeze. After trying that for five times, I uninstalled the game and then attempted to reinstall the game. The installer downloaded and then installed to the 90% point, and then froze. I left it there while I went to work. It was still at the 90% point when I got home this evening. It's still there now, several hours later. The game no longer appears on the uninstall menu, so I can't try uninstalling it again. I can't find the file folder container the game components, so I can't try manually cleaning that out and starting all over again.

    I really enjoy this game and would like to get it reinstalled so I can resume playing.

    Thank you for any assistance you can provide.

  • #2
    Hi, can you please share your userID? We will investigate the issue.

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    • #3
      The game installed this morning, but I've lost my save game file. I have no idea what my original userID was. The game had asked for my email address (as did this forum). I'd rather not list it in a public forum like this.

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      • #4
        Originally posted by belflower View Post
        The game installed this morning, but I've lost my save game file. I have no idea what my original userID was. The game had asked for my email address (as did this forum). I'd rather not list it in a public forum like this.

        If it helps, you can send an official support ticket requesting help or a PM to me personally with the info.

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